CLICA

Implementing Cisco Collaboration Applications

CLICA
Level: Duration: 40 Certification: CLICA Sign Up ← Back to list of courses Specializations

Course Description

The Implementing Cisco Collaboration Applications (CLICA) training teaches you the knowledge and skills to configure and troubleshoot Single Sign-On (SSO), Cisco Unity Connection and Cisco Unity Express, and Application clients. Topics covered include streamlining communication procedures, strengthening compliance measures, and enhancing communication systems and devices. This course also earns you 40 Continuing Education (CE) credits towards recertification.  

Program of Study

  •  Cisco Unity Connection Integration 
  •  Cisco Unity Connection Call Handlers 
  • Cisco Unity Connection Troubleshooting 
  •  SSO for Cisco Unified Communications Applications 
  • Cisco IM and Presence and Cloud Messaging 
  •  Cisco IM and Presence and Jabber Customization 
  • Cisco IM and Presence Compliance Message Archiving 
  • Webex App Troubleshooting 
  •  Cisco Unified Attendant Console 
  •  Call Recording and Monitoring 

Duration and Structure

Lectures are held remotely. 

Instructor-led training: 5 days in the classroom with hands-on lab practice, plus the equivalent of 3 days of self-study material.

Certification details

Cisco Certified Specialist - Collaboration Applications Implementation

Calendar

COURSE  NOTE 
CLICA  Customized dates

 

Course Conditions and Fees

Prerequisites

Before taking this course, you should have the following knowledge and skills:

  • Basic understanding of networking technologies  
  • Basic understanding of voice and video  
  • Cisco Unified Communications Manager experience including single-site dial plan, single PSTN gateway, and SIP trunks.

FEES: € 3100,00
 

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