CCNP Service Provider Operations - OFCN

Operational Foundations for Cisco Service Provider Core Networks (OFCN)

CCNP Service Provider Operations - OFCN

Course Description

The Operational Foundations for Cisco Service Provider Core Networks (OFCN) instructor led training course has been designed to introduce Tier 2 and 3 personnel to the service provider network operations environment, by providing teaching on processes-orientation, management tools and methods which will enable them to practice the primary roles and tasks associated with jobs in Network Operations. The aim is to help prepare individuals for the Cisco CCNP Service Provider Operations certification exams, by providing a strong foundation which candidates can then build upon when they attend further courses within the professional level accreditation.

Course Objectives

Upon completing this course, you will be able to: 

  • Describe service provider NGN technology trends and their impact on operational environments 
  • Describe the various NMS tools available to monitor networks and network devices 
  • Implement incident (event) management procedures 
  • Demonstrate fault management procedures 
  • Describe the configuration management process 
  • Demonstrate change management procedures 
  • Identify performance management procedures

Program of Study

Module 1: Operations Functions, Models, and Processes Review

  • Lesson 1: Reviewing Network Operations, History, Structures, and Frameworks
  • Lesson 2: Describing Service Transition
  • Lesson 3: Describing Network Operations Processes and Metrics

Module 2: Cisco IOS XR Software Fundamentals

  • Lesson 1: Describing Cisco IOS XR Software Architecture and Features
  • Lesson 2: Performing Standard Operations on Cisco IOS XR Software
  • Lesson 3: Describing and Implementing an Initial Configuration
  • Lesson 4: Downloading and Installing New Software and Patches

Module 3: Change Management Procedures

  • Lesson 1: Describing Change Management, Specific to the Role of Tiers 2 and 3 Operations
  • Lesson 2: Creating MOP Documents

Module 4: Configuration Management Procedures

  • Lesson 1: Describing Release Management
  • Lesson 2: Describing Tiers 2 and 3 Configuration Management Roles
  • Lesson 3: Modifying Scripts that Support Process Automation

Module 5: IP NGN Troubleshooting Skills

  • Lesson 1: Describing Advanced Troubleshooting Methodologies
  • Lesson 2: Describing Layer 1 and Layer 2 Device Connectivity
  • Lesson 3: Reviewing Routing
  • Lesson 4: Using Protocol Analyzers to View Traffic Flows
  • Lesson 5: Identifying Common OSS Issues

Module 6: Performance Management on IP NGN Components

  • Lesson 1: Maintaining the Performance and Availability of Network Services
  • Lesson 2: Understanding Problem Management
  • Lesson 3: Understanding Capacity Management
  • Lesson 4: Applying SLM

Course Conditions and Fees

The recommended knowledge and skills you should have for the best learning outcome include: 

  • IP networking fundamentals; those topics supported by the Cisco Interconnecting Cisco Network Devices Part 1, Version 1.1 (ICND1) course 
  • Operations process knowledge, represented by Enhanced Telecom Operations Map (eTOM) or Information Technology Infrastructure Library (ITIL) training or recommendations 
  • Troubleshooting methodology knowledge or experience as applied to IP network environments 
  • UNIX or Linux operational system experience or general familiarity 
  • Cisco SSPO course

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