CCNP Collaboration - CAPPS

Implementing Cisco Communications Applications (CAPPS) v1.0

CCNP Collaboration - CAPPS
Level: Duration: 40 ore Certification: CCNP - CAPPS Sign Up Back to list of courses CCNP

Course Description

Integrating Cisco Unified Communications Applications (CAPPS) v1.0 is a five-day course that prepares the learner for integrating Cisco Unity Connection, Cisco Unity Express, Cisco Unified IM and Presence, and video into a Collaboration deployment. It describes voice messaging deployment scenarios, Cisco Unified Presence features, and troubleshooting mechanisms as well as Cisco Unified IM and Presence and Cisco Jabber integration options with Cisco Unified Communications Manager.

The knowledge and skills that a learner must have before attending this course are as follows: 

  • Working knowledge of fundamental terms and concepts of computer networking, including LANs, WANs, switching and routing
  • Ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP
  • Basics of digital interfaces, PSTN, and VoIP
  • Fundamental knowledge of converged voice and data networks and Cisco Unified Communications Manager deployments

Course Objectives

  • Describe voice-mail integration options and requirements. 
  • Cisco Unity Connection in a Cisco Unified Communications Manager deployment. 
  • Describe how to implement Cisco Unity Express in a Cisco Unified Communications Manager Express deployment. 
  • Implement voice-mail networking using VPIM. 
  • Implement Cisco Unified Presence and Cisco Unified Personal Communicator.

Program of Study

  • Module 1: Cisco Unity Connection
  • Module 2: Cisco Unity Express
  • Module 3: Cisco Unified IM and Presence Implementation
  • Module 4: Video Provisioning and Integration in a Unified Communications Deployment


CAPPS - - Customized Dates

Course Conditions and Fees

Our prices are in Euros and don’t include VAT/tax.

Fees include:  Live instructors’ presentations at our facilities, course material ( Cisco official Kits) and CLP Certificate of course completion. 

Transport, accommodation, meals and other supplementary expenses are not included in the training fees.

​The admissions will be confirmed by email.

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